Kashaf Support
Email [email protected] and we'll usually reply within two working days. It helps to include your device (for example "Pixel 8" or "Windows 11"), which app you're using and a screenshot if something looks wrong.
Roomcraft
How do I cancel my subscription?
On Android, open the Google Play Store → your profile → Payments & subscriptions → Subscriptions → Roomcraft → Cancel. On desktop, open Account → Manage subscription in the app.
Room scanning or AR doesn't start
Scanning and "See it in my room" need an Android phone that supports Google Play Services for AR, with the camera permission allowed. Make sure the room is well lit and move the phone slowly.
Where are my rooms?
Rooms made without an account stay on that device. Sign in to save rooms to your account and open them on your other devices.
How do I delete my account?
See how to delete your account.
Report a bug or suggest a feature
Email [email protected] with what you expected, what happened instead, your device and, if you can, a screenshot or screen recording. Ideas are just as welcome: tell us what you were trying to do and we’ll see how Roomcraft can help.
Are AI renders exact?
No. “Render photo” uses an AI image model to make your 3D design look like a photo. It keeps the layout but can change small details, so treat renders as inspiration and check real sizes and products before buying.
Why didn’t my sign-in code arrive?
Codes come from [email protected] and usually arrive within a minute. Check your spam or promotions folder, make sure the address is typed correctly, and wait a minute before asking for another code.